Strategy Formulation Essay Example | Topics and Well Written Essays - 250 words - 1

Strategy Formulation - Essay ExampleThe task is acknowledged as essential to enable fetching track of sales leads.The areas that can be changed are as follows (1) determining the scope of the assistants job. It could be that there are more chief(prenominal) responsibilities that need to be urgently taken cared of and that taking phone messages were regarded as insignificant (unless explicitly communicated) (2) the location of the telephone might also be further from the assistants work office staff making it tedious to take messages, as such, putting the telephone near the assistants work place would help in taking the needed phone messages (3) use of advanced technology could help (like using a headphone where the assistant could immediately parley to clients while doing other tasks) and (4) assigning other staff or personnel to take phone message, if and when possible. The strategy would therefore really depend on the descend causes of the assistants inability to take phone m essage. If it stems from structural causes, the strategy entails changing the location of the phone or applying advanced digital peripherals that would assist in multi-tasking. If the cause of the inability stems from personal traits , the strategy could entail hiring another assistant who would be competent in doing the task. If this is not possible, the assistant could be trained to do the task, as required. Finally, if the cause of work overload, the task should be delegated to other staff who could be relied on to take phone messages, as needed.